Privacy policy

FlairTech respects the privacy of all users (a "User") of the FlairTech website and any other website operated by FlairTech (hereinafter referred to as "FlairTech Website") agrees to protect it in accordance with this Privacy Policy. Users may be legal persons, companies, companies or individuals.

Any User is deemed to have read, accepted and acknowledged the validity of the Privacy Policy. If a User does not agree to the terms of the Privacy Policy, he or she must stop using it. FlairTech may, at any time and without notice, modify the Privacy Policy. Users are advised to check regularly if the Privacy Policy has been modified. Users are deemed to have accepted the changes to the Privacy Policy if they continue to use the Website after a publication of the changes.

This Privacy Policy explains how FlairTech processes the information collected as part of Users' activities on the FlairTech Website.


Types of information collected

FlairTech collects two types of User information: personal information and non-personal information.

This information is collected in particular when the User:


• Creates an "Individual" user account;

• Created an "Enterprise" user account;

• Request information on the products and services of FlairTech;

• Send to FlairTech any comments or suggestions;

• Browses the Website;

• Purchases products or services.


  1. Collection of Personal Information on the Website

As part of the operation of the Website, FlairTech may collect personal information about Users.

"Personal Information" is information that identifies individuals, such as their name, contact information, address, email address, phone number, invoice number, financial information, etc. FlairTech collects personal information when Users agree to provide it when registering with a service of FlairTech, including when they decide to subscribe to an e-newsletter, to make purchases of products or services, or when making a request through the Website. FlairTech may also receive personal information from its business partners or other third parties, provided that such third parties confirm that the User has authorized them to share such information.



  1. Use of personal information

FlairTech seriously handles the personal information of everyone with whom it interacts. FlairTech limits the collection of personal information to the strict minimum required for the conduct of its activities.

Only authorized FlairTech personnel have access to personal information. These employees are informed by FlairTech of their obligation to preserve the confidentiality of this personal information.

FlairTech may use the personal information collected on the Website for the following:

  • to provide the products and services or information requested by Users, to communicate with them in order to answer a question, for internal quality assurance purposes or to manage the quality of the information provided by Users. through the Website;
  • to inform Users about news, updates, information and special offers concerning FlairTech products and services, but the sending of these e-mails is done in accordance with the so-called anti-spam laws and the User may, at any time, request that FlairTech remove their email address from the e-mail list of FlairTech;
  • FlairTech may also use personal information if it has reasonable grounds to believe that it may be useful in an investigation of an offense under federal, provincial or foreign law, or to ensure protection or defense of a legal interest.
  1. Retention of Personal Information

FlairTech keeps the personal information it collects as long as it deems necessary for the conduct of its activities.

At the request of a User, FlairTech may delete from their records all personal information when their membership to the platform is complete. The User must contact the FlairTech Customer Service by email for this procedure. FlairTech agrees not to make public, sell, rent or share personal information to anyone.

FlairTech will only disclose personal information to third parties in the following cases:

• the User has expressly authorized FlairTech to communicate the information provided for a specific purpose;

• the third parties in question act on behalf of FlairTech as agents or suppliers of goods or services, and the information is communicated to them solely for the purpose of improving the delivery of FlairTech services. These third parties must respect strict contractual conditions that oblige them to maintain the confidentiality of all the information and to use it only for the purposes related to the supply of the services and products of FlairTech;

• in accordance with the conditions applicable to a service of FlairTech or the sale of products, to facilitate the provision of the service in question or the sale of the products, in particular to satisfy legal requirements;

• if FlairTech is required to provide personal information in response to a proper order made by a court, a subpoena to produce documents, an investigation by the authorities, or where otherwise required by the law. FlairTech also reserves the right to report to the law enforcement authorities any activity that FlairTech believes, in good faith, to be illegal. FlairTech may disclose certain personal information when it considers such communication reasonably necessary to protect the rights, property and safety of third parties as well as those of FlairTech or to ensure compliance with the obligations of the User to FlairTech.

  1. Security of Personal Information

Security and privacy are important to FlairTech. FlairTech shall take reasonable technical, contractual, administrative and material measures to protect the personal information that the User provides to it, including 128-bit Secure Socket Layer (SSL) encryption, where required. Although it is impossible to guarantee 100% protection, FlairTech cannot be held responsible for any theft, illegal use, unauthorized disclosure, loss, alteration or destruction of personal information by a third party, FlairTech has adopted rigorous methods that meet strict security standards to ensure the protection of personal information.

Employees of FlairTech who have access to this information may use it only in accordance with the principles set out in this Privacy Policy and applicable laws and regulations.

In order to protect the integrity of the data transmitted when you make your payment online, FlairTech has planned several security measures. All transactions made are encrypted at 128 bits while being transferred between the payment intermediary and your computer. Each session is automatically deactivated as soon as the transaction is completed. Even so, do not leave an online payment session unattended. It's also a good idea to always leave your screen or statement session before you get away from your computer, even if you plan to come back in a few minutes.

  1. Access to Personal Information and Amendments

The User may have access to his own personal information to consult, update or modify by contacting FlairTech with the following email address:

You can also contact FlairTech at the following address:

630, Rene Levesque bd West, Montreal, Quebec H3B 3C1


  1. Collection of non-personal information

As part of the operation of the Website, FlairTech may collect non-personal information about Users.

"Non-personal information" is information such as the Internet domain name (for example, "") and the IP address (IP address) used to access the Website, the date and time of the the visit, the pages visited, the type and version of the browser or operating system used by a User and the website that the User has just accessed and subsequently accessed. Aggregate information, such as User Demographic Statistics, visitor numbers, and the average usage time of the Website, is also considered non-personal information.

FlairTech collects or obtains non-personal information in connection with the operation of the Website. For example, when a User chooses to visit the Website, web servers may automatically collect non-personal information that is provided through the browser or stored in a cookie or other digital marker.


  1. Use of non-personal information

FlairTech uses non-personal information to track the use of the Website and to improve its operation, perform statistical analyzes on all the characteristics and behaviors of Users, measure demographic variables and the interests of Users in specific products and services, describe its products and services to third parties and potential business partners, and determine how and where the allocation of FlairTech resources may be most effective. No personal information is disclosed in such activities.

This non-personal information is necessary so that FlairTech can collect the information required to record the number of visitors, the most frequented pages, the technology used by the customers of the Website, the sites of referencing and the country of origin of the Users.

Cookies are fragments of information sent to the User's computer while viewing a website. They register, temporarily or permanently, on the hard disk, leaving a trace of the visit. The information may include information such as the date and time of the User's last visit, etc. Cookies can also enhance the online experience by saving browsing preferences on a specific website.

The cookies stored on the hard drive are harmless and can be read and deleted at any time. Thus, the User has absolute control. This information allows to know the total number of visitors to the Website and the duration of visits. When the User consults the Website, a cookie is created and stored on his computer, which allows FlairTech to "recognize" a User each time he consults the Website.

Many important websites use cookies. Most browsers are initially configured to accept them. If the User prefers, he can change the settings of his browser so that he is notified when a witness receives or refuses to accept them. Although the User is not obliged to accept cookies, some features of the Website may not work properly if the browser is set to refuse.


  1. Hyperlinks to third party sites

The Website may contain hyperlinks to third party sites (the "Third Party Sites") that will cause the User to leave the Website. FlairTech provides these hyperlinks for convenience. The Third Party Sites are not under the control of FlairTech, and therefore have no control over the privacy and confidentiality practices of the Third Party Sites. Therefore, any confidential information or personal information that is transmitted through the Third Party Sites is subject to the privacy policy of these Third Party Sites. It is the responsibility of the User to read it to ensure the protection of information concerning him.

If you have any questions, comments or suggestions about this Privacy Policy or about the privacy practices of FlairTech that are not covered in this Privacy Policy, you may contact FlairTech with the following email address: